Certificate in Travel & Tourism


MQF Level 3


Course Duration

2 Semesters plus LITP


Course Content

This course is intended for those individuals who are interested in obtaining basic knowledge and understanding of working in a travel related operation.


This programme of study includes:


• Food Handlers Certificate (compulsory)

• Foreign Language

• Computer Information Systems

• Introduction to Tourism & Hospitality

• Health & Safety

• Customer Care

• Bookkeeping

• Tourist sites - Activities for Visitors

• Travel Geography

• Animation

• Maltese Cuisine

• Fitness


Key Learning Outcomes

• Understand the Principles & Practices of the tourism & hospitality industry.

• Deal with the tourists and colleagues in a professional manner.

• Manage the needs and requirements of different types of tourists.

• Advise tourists on activities and Maltese traditions.

• Understand the marketing concept of Malta as a tourist destination.


Entry Criteria

Successful completion of the ITS Foundation Programme in Tourism & Enterprise / ITS Foundation Programme in Hospitality & Tourism. or Minimum of 5 O Level subjects of which;

2 O Level subjects shall include Hospitality,

Mathematics, Maltese, English and/or

Home Economics at grade 5 or better

(SSC&P level 3), and any other 3 O Level

subjects at grade 6 or better (SSC&P Level 2).


(Non-Maltese applicants have the option to replace Maltese O Level with any other subject at O Level)


Minimum Age

16 years (as at 30th June of the year application is submitted)


Fields of Work

• Incoming Operations

• Tour Operations and Tour Representative


Further Study Options

Programme 2 - Part 2

Diploma in Travel & Tourism Operations

(MQF Level 4)

ITS - Malta (Main Campus)  
Bajja San Gorg  
San Giljan STJ 3300  
Malta - EU 

ITS - Gozo
Triq l-Isqof Buttigieg,
Qala QLA 1042,