HND in Travel & Tourism Management

Level: MQF Level 5

Course Duration: 2 Semesters

 

Course content

This course is intended for those individuals who are interested in working in incoming and outgoing operation at a junior management level.

 

This programme of study includes:

  • Travel Agency Operations
  • Customer Relations Management
  • Industry exposure to the Computer Reservation System/s
  • E-marketing /E-commerce
  • Creativity & Innovation & Entrepreneurship
  • Tourism & Travel Law
  • Marketing Management
  • Risk Management
  • Transport Management
  • Human Resources Management
  • Specialised and Innovative Events
  • Managing a Small Business

 

Key Learning Outcomes

  • Exhibit sound ethical behaviour in the work place, excellent leadership and interpersonal skills.
  • Evaluate and anticipate customer expectations.
  • Apply knowledge relating to running a small business.
  • Demonstrate knowledge of marketing Malta as a tourist destination.

 

Entry Criteria

Successful completion of Programme 2, Part 2 – Diploma in Travel & Tourism Operations (MQF Level 4)

 

Fields of Work

Travel Consultancy

Destination Management Companies

Tour Operations

Airline Operations

ITS - Malta (Main Campus)  
Bajja San Gorg  
San Giljan STJ 3300  
Malta - EU 

ITS - Gozo
Triq l-Isqof Buttigieg,
Qala QLA 1042, 
Gozo

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