Diploma in Travel & Tourism Operations


MQF Level

Total Credits

Programme Duration
2 Semesters + 1 Year ITP

Job Roles May Include

  • Travel Agency and Cruise Liner Agent
  • Tour Operations and Tour Representative
  • Tourist Information Agent
  • Tourism Promotion Agent
  • Travel Consultant

Programme Learning Outcomes

  • Understand travel agency operations.
  • Apply knowledge and skills to effectively communicate with guests and colleagues in a professional manner.
  • Assess the needs and requirements of different types of tourists.
  • Assist with the needs and requirements of incoming tourists.

Entry Criteria
Successful completion of Certificate in Travel & Tourism (MQF Level 3).


Last Updated: 7th April 2020


ITS - Malta (Main Campus)  
Aviation Park, Aviation Avenue
Ħal Luqa LQA 9023  
Malta - EU 

+356 2379 3100

ITS - Gozo
Triq l-Isqof Buttigieg,
Qala QLA 1042, 

+356 2379 3400